Legal & Compliance

Terms & Conditions

These Terms and Conditions govern your access to and use of the Edgway Limited website, discovery engagements, and commercial technology consulting agreements.

Last updated: October 2026 • London, EC1V 2NX

1. Acceptance of Terms

By accessing this website, requesting a consultation, submitting an inquiry, or executing a Statement of Work (SoW) with Edgway Limited (“Edgway”, “we”, “our”, or “us”), you agree to be bound by these Terms and Conditions. If you are entering into this agreement on behalf of a company, charity, or public body, you represent that you possess the legal authority to bind that entity.

Company Registration & Registered Address:
Edgway Limited
124, City Road, London EC1V 2NX
Telephone: 0330 133 2751
Official Contact: contact@edgway.co.uk

2. Scope of Professional Services

Edgway Limited delivers enterprise technology advisory, systems architecture, digital transformation, and software engineering services. Specific project engagements are detailed in individual Statements of Work (SoW) or Master Services Agreements (MSA), including:

  • Business Analysis as a Service (BAaaS): Requirements engineering, discovery workshops, process mapping, and backlog grooming.
  • Service Design: User journey mapping, persona architecture, prototyping, and accessibility evaluation.
  • Solution Build: Dynamics 365 CRM/ERP implementation, Power Platform development, and custom Azure cloud architectures.
  • Digital Strategy & Target Operating Models: Cloud maturity assessment, change governance, and AI readiness.
  • AI & Intelligent Automation: Microsoft Copilot integrations, agentic workflows, and automated governance pipelines.

3. Intellectual Property Rights

Unless explicitly designated otherwise in a formal Statement of Work:

  • Client Deliverables: Upon full payment of all undisputed fees, the client owns the specific bespoke workflows, reports, and configurations developed solely for the client.
  • Background IP & Toolkits: Edgway Limited retains all right, title, and interest in our pre-existing methodologies, accelerators, reusable scripts, frameworks, and generic software code.
  • Third-Party Trademarks: Microsoft, Dynamics 365, Power Platform, Azure, and Copilot are registered trademarks of Microsoft Corporation. All client trademarks referenced in case studies remain the sole property of their respective trademark owners.

4. Client Obligations & Approvals

To ensure successful project delivery, the client agrees to:

  • Designate a primary product owner or project sponsor authorized to provide prompt feedback and formal milestone sign-offs.
  • Provide timely and secure access to necessary software tenants, technical environments, documentation, and stakeholder availability.
  • Ensure that all data supplied to Edgway Limited for migration or testing complies with relevant UK GDPR and data privacy laws.

5. Fees, Invoicing & Payment Terms

Professional fees are structured on either a time-and-materials (T&M) day rate or a milestone-based fixed price as defined in the applicable Statement of Work:

  • All invoices are payable within 30 calendar days from the invoice date (Net 30) unless alternative terms are specified in writing.
  • All fees are quoted exclusive of UK Value Added Tax (VAT), which will be charged at the prevailing rate where applicable.
  • Microsoft cloud licensing fees are subject to direct Microsoft licensing schedules and are billed in accordance with the CSP program rules.

6. Confidentiality & Non-Disclosure

Both parties agree to hold in strict confidence all proprietary business data, system designs, architectural plans, customer records, and commercial pricing disclosed during the course of any discovery, advisory, or delivery engagement. Confidential information will only be shared with staff or contractors who have a legitimate need to know and are bound by confidentiality obligations no less restrictive than those herein.

7. Warranties & Limitation of Liability

Edgway Limited warrants that services will be performed with reasonable skill, care, and diligence by qualified consultants in accordance with prevailing industry best practices.

Except for liability which cannot be excluded under UK law (such as death or personal injury caused by negligence, or fraud), our total aggregate liability arising out of or in connection with any project shall be limited to the total fees actually paid by the client under the specific Statement of Work giving rise to the claim in the 12 months preceding the event. Neither party shall be liable for indirect, punitive, or consequential loss, loss of profits, or business interruption.

8. Term & Termination

Either party may terminate an engagement or contract immediately by written notice if the other party commits a material breach of these terms which remains uncured for 30 calendar days following written notification, or enters into liquidation, insolvency, or administration.

Upon termination, the client shall pay for all authorized services rendered, milestones achieved, and non-cancellable expenses incurred up to the date of termination.

9. Governing Law & Jurisdiction

These Terms and Conditions, and any dispute or claim arising out of or in connection with them or their subject matter (including non-contractual disputes), shall be governed by and construed in accordance with the laws of England and Wales. Both parties irrevocably agree that the courts of England and Wales shall have exclusive jurisdiction to settle any dispute.